Welcome to flatearther.co.uk

By accessing and using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

1. General
These terms govern your use of our website and the purchase of products from us. We reserve the right to update or change these terms at any time without prior notice.

2. Products & Orders
All products displayed are subject to availability. We aim to provide accurate descriptions and images, but colours and designs may vary slightly from what is shown on your screen. Once you place an order, you will receive an order confirmation. Orders are fulfilled by third-party suppliers who will handle the printing and shipping directly to you. We reserve the right to cancel orders if necessary, and any payments will be refunded promptly.

3. Pricing & Payment
All prices are listed in GBP (£) and include VAT where applicable. Payments are processed securely through our chosen payment gateway. We do not store your payment details.

4. Delivery
Orders are dispatched directly from our third-party suppliers. Delivery times may vary depending on your location and the supplier’s processing times. We are not responsible for delays caused by postal services or unforeseen circumstances.

5. Returns & Refunds
As our products are fulfilled by third-party suppliers, our returns policy is as follows:

  • Please check sizing charts and product details carefully before ordering.

  • Returns or exchanges are only accepted for faulty, damaged, or incorrect items.

  • If you receive a faulty, damaged, or incorrect item, contact us within 5 days of receiving your order with your order number and photos of the issue.

  • We will liaise with the supplier to resolve the issue, either by sending a replacement or issuing a refund as appropriate.

  • We cannot accept returns for change of mind or incorrect sizing where the item is as described.

6. Intellectual Property
All content on this website, including images, logos, and text, is the property of [Your Website Name] and may not be used without our permission.

7. Limitation of Liability
We are not liable for any damages arising from the use or inability to use our website or products.

8. Governing Law
These terms are governed by the laws of England and Wales.

9. Contact Us
For any questions regarding these terms, please contact us here Contact Us